SUPPORT
CONTROL PANEL
ACCOUNT DETAILS
WEB TOOLS
WEB STATISTICS
DOMAIN CONTROL
EMAIL CONTROL
WEB MAIL
ADVANCED DOMAIN CONTROL

At IWI DESIGN, we provide a full range of web hosting from single site hosting for small home users, to multiple site hosting packages with unrivalled support and outstanding facilities. So what ever you’re web hosting needs we have a solution that should fit them.

Our support is second to none with e-mail support provided with all our web hosting account, aiming always to provide a fast response from our secure data centre. We also provide our specially designed control panel and our unique domain control system with all accounts to give you the most feature packed UNIX web hosting available.

SUPPORT

With all accounts you get unlimited use of our support systems which include the following features as standard.

	24/7 Phone support – Full phone support is provided to give a personal touch for users who wish to talk though issues with a member of our support staff.
	Support request system – Using the support request system you can submit support requests quickly and easily which will go straight though to our support department for a quick reply.
	Knowledge base – We have a full knowledgebase which contains many tutorials on how to use the many features which you get with your account.

Our support staff are very friendly and helpful and can help you whether you need advanced help with scripts or just help getting to grips with your account. We take support very seriously and work hard to make sure that our users are all happy.

CONTROL PANEL

The control panel is at the heart of all of our hosting packages. It allows you to control the features of your account like e-mail, domains, web statistics and much more. Its user-friendly graphical interface is very easy to use even by the most in-experienced of users.

Below is our online tour of the control panel so you can get a feel of what it can do, with screen shots of the main areas, which you can enlarge by clicking on them.

ACCOUNT DETAILS

Account details is a useful section on the control panel where account usage information is shown plus name servers, host names and other key bits of info for your account. You can also update your details, upgrade your account and change passwords.

WEB TOOLS

Web tools is a section on the control panel which contains tools to help you use your account like a Java Tomcat manager, FrontPage manager, Graphical PHP admin interface and SSL info section.

WEB STATISTICS

All domains on the system have full web statistics to allow you to monitor traffic for your domains. Using the multiple analysis tools available, you can see how your site is being used, where visitors have come from and much more.

DOMAIN CONTROL

Domain control was designed and created to give users full control over their domains. Very few other companies allow such control in this way. Using the control panel you get to select where you want to point your domains on your server.
	Giving you the flexibility needed to control an unlimited number of domain names. It is also possible to create unlimited sub-domains and edit existing domains on you account, view details of domains and where they are currently pointing

E-MAIL CONTROL

E-mail control gives you complete control over your e-mail at the touch of a button, enabling your to create and delete mailboxes, redirects, mailing lists and autoresponders.

WEB MAIL

All accounts come with access to our web-mail system, which allows you to receive e-mail through the portal. You can also send and delete mail from your account all at touch of a button.

ADVANCED DOMAIN CONTROL

Advanced domain control is a unique system to us which was designed by our suppliers to give users more control over their domains. It allows users to take control over domains in a way not offered by any other hosts. What makes it unique is the way it allows unlimited domains to be controlled and hosted on one account. You can then organise domains in many ways as shown below.

	Allows multiple web sites to be hosted on one account.
	Allows sites to have unlimited domains pointing to it and have the control to point domains to sub sections of sites.
	Create sub domains which can be pointed to sub sections of a site.

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